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Privacy Policy

Privacy Policy for Simply Converting

Effective Date: 17 September 2026

Introduction

Welcome to Simply Converting (“the Website”). Your privacy is very important to us, and we are committed to protecting the personal information you share with us when using our services. This Privacy Policy explains what information we collect, how we use it, and how we protect your data. By accessing or using our Website (https://www.simplyconverting.com/), you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information when you interact with our Website:

  • Information You Provide: When you fill out forms, sign up for newsletters, or make inquiries, we may collect personal details such as your name, email address, phone number, and other contact information.
  • Website Usage Data: We collect non-personal data through automated tools such as Google Analytics. This data includes your IP address, browser type, device information, and browsing activity, which help us enhance your experience on our Website. This information is anonymous and not linked to any individual.

How We Use Your Information

We use your information for the following purposes:

  • To Process Transactions: Your information may be used to fulfil the services or products you request. We do not share, sell, or trade your information without your consent.
  • To Send Communication: We may use your email address to respond to inquiries, provide requested information, and send updates related to your interests.
  • To Send Marketing Communications: We may use your phone number for sending marketing text messages regarding updates or offers related to our services. You can opt out of these messages at any time by texting “STOP.”

How We Protect Your Information

We implement industry-standard security measures to protect your personal information during its collection and transmission. Although no system is entirely secure, we strive to ensure your data remains protected.

Information Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating the Website and delivering our services to you. These service providers are obligated to keep your information confidential.

We may also disclose your information when required by law or to protect our rights, property, or safety.

Third-Party Links and Services

Our Website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or activities. Please review their privacy policies before interacting with those sites.

Remarketing

We may use third-party vendors, including Google, to show ads to previous visitors. These ads help remind users of our services and offer special promotions. This remarketing does not involve the collection of personally identifiable information.

Google User Data

Simply Converting uses internal software to manage Google Ads accounts on behalf of our clients. This software uses Google sign-in and the Google Ads API. It is used only by Simply Converting staff.

  • What we access: When a Simply Converting staff member signs in with Google, we access their name and email address to identify them. Through the Google Ads API, we access data for Google Ads accounts that our clients have linked to our Google Ads manager account under a service agreement. This includes campaign settings, performance metrics, keywords, search terms, assets and conversion data.
  • How we use it: Only to report on, audit and manage the Google Ads account the data comes from, for the client who owns that account. We do not combine data from one client with another. We do not use Google user data for advertising, for building user profiles, or to train artificial intelligence or machine learning models.
  • How we store and protect it: Data is stored in access-controlled business systems: Google Workspace (Google Drive and Google Sheets), private code repositories, secure cloud databases, and password-protected staff computers. Access is limited to Simply Converting staff who work on that client’s account.
  • Who we share it with: We never sell Google user data. We share it only with the client who owns the account, and with service providers that process it on our behalf to deliver our services. These include AI assistant, reporting and ad management software providers. Service providers are bound by confidentiality and data protection terms, and may not use the data for their own purposes. We may also disclose data where required by law.
  • Retention and deletion: We keep Google Ads data only for as long as we need it to deliver our services and meet our business, legal and record keeping obligations. When an engagement ends, the client removes our manager account link and we stop accessing their Google Ads account. Reports and working files from the engagement may be kept in our business records. A client can ask us to delete their Google Ads data at any time by emailing team@simplyconverting.com, and we will delete it unless we are legally required to keep it. A staff member can revoke sign-in access at any time from their Google Account permissions page.
  • Contact: For questions about how we handle Google user data, or to request deletion, email team@simplyconverting.com.

Simply Converting’s use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

A2P Compliance

We comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable laws related to Automated Text Messaging (A2P). By providing your phone number, you agree to receive communications from us via automated methods (including text messages). You may opt out at any time by texting “STOP.”

Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not collect personal information from anyone under 13 years of age. Our services are intended for users who are at least 13 years old.

Personal, Financial, and Property Information

If you are submitting information such as contact details, rest assured that this information is used solely for your specific request. We do not share this information with third parties.

Online Privacy Policy Only

This privacy policy applies to information collected through our Website and through our internal Google Ads software, as described in the Google User Data section. It does not cover information collected offline or through other channels.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Simply Converting Pty Ltd
Sydney, Australia
luke@simplyconverting.com